Support & Documentation
Welcome to our HelpSpot portal. Note, that this is a heavily customized portal designed to integrate seamlessly into the the rest of our site. You can easily do the same, find out how.
Everything you need for installation, upgrading, configuration and other advanced settings.
HelpSpot interface and functionality explained. Geared towards all User levels, this guide is the starting point when looking to understand the fundamentals of HelpSpot.
Complete documentation on all of the HelpSpot API's.
A cheat sheet pointing out the most common configuration items to get you rolling.
Most Recent Forum Topics
|Attachments through form||Steve J.||3|
|Custom Field Storage||Brian Creeden||2|
|Ticket Updates||Kath Hess||2|
|mysql to mssql and Helpspot on mssql 2008||Manoj||4|
|Portal Category Grouping.||Tim Brown||2|
|Wav file attachments||Doug Brill||6|
|Disable tickets and enforce forums for certain users||Anirudh||2|
|Merging Tickets - Losing CC'd emails||Brad Zrubek||4|
|Require all items in Drill Down||Ryan||4|
|Bug: 404 error when click on email privacy||Beth K.||3|
|Updating from 3.2.7 straight to 3.2.10?||Hans Odborg||4|
|Ordering Custom Fields||Zach Freitas||6|
|How do you handle the contacts now in Helpspot||Dominick||6|
|Is there a way to remove inactive folders from the list and remove inactive responses||Sanja||2|
|Live Look Up||Jeff||2|