Support & Documentation
Welcome to our HelpSpot portal. Note, that this is a heavily customized portal designed to integrate seamlessly into the the rest of our site. You can easily do the same, find out how.
Everything you need for installation, upgrading, configuration and other advanced settings.
HelpSpot interface and functionality explained. Geared towards all User levels, this guide is the starting point when looking to understand the fundamentals of HelpSpot.
Complete documentation on all of the HelpSpot API's.
A cheat sheet pointing out the most common configuration items to get you rolling.
Most Recent Forum Topics
|Customizing autoreply in mailbox rules||Kenn||1|
|MS Remote Assistance request problem||Jaime Heenehan||2|
|Strange display problem||Beth||2|
|Feature Request - Knowledge Book Page Revisions||John||2|
|Report or Filter||Nancy McDonnell||1|
|Tables in Knowledge Books||Chris Jones||2|
|Inbox Count||Jeff B||2|
|Reporting Tags||Bob Weiner||3|
|API's - Zend Optimizer not installed||Levi||2|
|Hiding display of custom fields||Kevin H||4|
|Updating Catergory for multiple tickets||Stu James||2|
|Custom Field without Category||Koning||2|
|Live Chat Can This Be Integrated Into The Portal Somehow and Any Recommendations||Mark||2|
|Follow-up to prior post - Merging Tickets - Losing cc'd email addresses||Chris Douglas||4|
|Public viewing of closed tickets||Chris Douglas||4|
|Get The value of Custom Fields||Rocky||2|
|Request Push To Jira||Rocky||2|
|Upgrade to PHP 5.5||Amir||2|
|Auto Complete of Text box||Rakesh||3|