Support & Documentation
Welcome to our HelpSpot portal. Note, that this is a heavily customized portal designed to integrate seamlessly into the the rest of our site. You can easily do the same, find out how.
Everything you need for installation, upgrading, configuration and other advanced settings.
HelpSpot interface and functionality explained. Geared towards all User levels, this guide is the starting point when looking to understand the fundamentals of HelpSpot.
Complete documentation on all of the HelpSpot API's.
A cheat sheet pointing out the most common configuration items to get you rolling.
Most Recent Forum Topics
|Purchasing On-Premise License||Ian||1|
|Sticky update or "Issue Summary"||Bill||2|
|Standard Field Names||Anthony||2|
|Where can I find billing informations and reports of previous payment?||Charly R.||2|
|logo in email templates||Anthony||2|
|Custom Field - link||Anthony||2|
|Full history in email||Hans Holmgren||2|
|Inbox Quantity Wrong||JImmy||2|
|Take It Button functionality||Jaime Heenehan||2|
|Public vs Private emails||Matt Carlson||4|
|Use of several signatures||Angela||2|
|##forward:true## is not working with Outlook||Patrick||7|
|Values for cHD_TAKEIT_DOCHECK||Hans Holmgren||4|
|Pre selected value in Predefined List||Hans Holmgren||2|
|Todayboard Filtered view||Bill||2|
|Extract original email||Sam Miller||2|
|Creating Custom Field to Pull From Inbox||David||2|
|Creating Custom Reports based on Categories||Harvey||2|
|SLA: Due Date||Patrick||1|