Support & Documentation
Welcome to our HelpSpot portal. Note, that this is a heavily customized portal designed to integrate seamlessly into the the rest of our site. You can easily do the same, find out how.
Everything you need for installation, upgrading, configuration and other advanced settings.
HelpSpot interface and functionality explained. Geared towards all User levels, this guide is the starting point when looking to understand the fundamentals of HelpSpot.
Complete documentation on all of the HelpSpot API's.
A cheat sheet pointing out the most common configuration items to get you rolling.
Most Recent Forum Topics
|LDAP from multiple Domains and OUs||Charles Richardson||2|
|Feature Request - Organization Knowledge Book Articles||Oz||2|
|Turning off auto-reply to Specific address||Jaime Heenehan||1|
|Creating user profiles||Tim Metz||2|
|A lot of attachments||Anton||2|
|Feature Request: Web Service API - Is Latest Version||Phillip Moore||3|
|Agents being set to "Available" and "Not Available"||Perry||2|
|Custom button with a link on a request page||Helen||2|
|Setting "From" user when adding a note||Bob Weiner||4|
|Customizing autoreply in mailbox rules||Kenn||3|
|MS Remote Assistance request problem||Jaime Heenehan||2|
|Strange display problem||Beth||2|
|Feature Request - Knowledge Book Page Revisions||John||2|
|Report or Filter||Nancy McDonnell||1|
|Tables in Knowledge Books||Chris Jones||2|
|Inbox Count||Jeff B||2|
|Reporting Tags||Bob Weiner||3|
|API's - Zend Optimizer not installed||Levi||2|
|Hiding display of custom fields||Kevin H||4|
|Updating Catergory for multiple tickets||Stu James||2|