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Email Management

Let your staff work out of one team inbox in a super intuitive dashboard

Knowledge Base

Keep all of your troubleshooting documentation inside your help desk

Reporting

Understand your customer’s issues & how your agents resolve them

Self-Service Portal

Help customers find answers to FAQs, submit tickets, & check request status

See our full list of help desk features

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Pricing Case Studies

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On-Demand Demo

In this on-demand demo see how teams around the world use HelpSpot to deliver better customer service.

Our Customers

View the dozens of industries and use cases for HelpSpot.

What's New?

Learn about the features we've added in our latest release.

What is help desk software?

Find out what help desk software can do for your team.

Open a Ticket

Contact our support team with your HelpSpot questions.

Documentation

Full documentation in our knowledge base.

Release Notes

A complete list of every new feature and bug fix.

Video Training

Our short videos on how to get the most from HelpSpot.

Blog

Updates and articles.

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We trust HelpSpot with our most important communication—and they've made a huge difference to our business.

Teagan West, Customer Service Manager

The Silent Partner

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HelpSpot Blog : Release Notes

HelpSpot Blog :
Release Notes