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        <title>HelpSpot Releases</title>
        <link>https://www.helpspot.com</link>
        <description>A feed of the latest HelpSpot releases</description>
        <language>en-us</language>
        <lastBuildDate>
            Tue, 14 Jul 2026 00:00:00 +0000
        </lastBuildDate>

                    <item>
                <title>HelpSpot 5.8.1</title>
                <link>https://www.helpspot.com/blog/helpspot-5-8-1</link>
                <guid isPermaLink="true">https://www.helpspot.com/blog/helpspot-5-8-1</guid>
                <description><![CDATA[HelpSpot 5.8.1 introduces Important: SQL Server 2016 Now Required.]]></description>
                <author>Ian Landsman</author>
                                    <category>Release Notes</category>
                                <pubDate>Tue, 14 Jul 2026 00:00:00 +0000</pubDate>
            </item>
                    <item>
                <title>HelpSpot 5.8.0</title>
                <link>https://www.helpspot.com/blog/helpspot-5-8-0</link>
                <guid isPermaLink="true">https://www.helpspot.com/blog/helpspot-5-8-0</guid>
                <description><![CDATA[HelpSpot 5.8.0 introduces Featured: MCP Server and Other New Features.]]></description>
                <author>Ian Landsman</author>
                                    <category>Release Notes</category>
                                <pubDate>Sat, 20 Jun 2026 00:00:00 +0000</pubDate>
            </item>
                    <item>
                <title>HelpSpot 5.7.3</title>
                <link>https://www.helpspot.com/blog/helpspot-5-7-3</link>
                <guid isPermaLink="true">https://www.helpspot.com/blog/helpspot-5-7-3</guid>
                <description><![CDATA[HelpSpot 5.7.3 introduces Changes and Security.]]></description>
                <author>Ian Landsman</author>
                                    <category>Release Notes</category>
                                <pubDate>Tue, 02 Jun 2026 00:00:00 +0000</pubDate>
            </item>
                    <item>
                <title>HelpSpot 5.7.2</title>
                <link>https://www.helpspot.com/blog/helpspot-5-7-2</link>
                <guid isPermaLink="true">https://www.helpspot.com/blog/helpspot-5-7-2</guid>
                <description><![CDATA[HelpSpot 5.7.2 introduces Changes and Security.]]></description>
                <author>Ian Landsman</author>
                                    <category>Release Notes</category>
                                <pubDate>Tue, 02 Jun 2026 00:00:00 +0000</pubDate>
            </item>
                    <item>
                <title>HelpSpot 5.7.1</title>
                <link>https://www.helpspot.com/blog/helpspot-5-7-1</link>
                <guid isPermaLink="true">https://www.helpspot.com/blog/helpspot-5-7-1</guid>
                <description><![CDATA[HelpSpot 5.7.1 introduces Compatibility and Security.]]></description>
                <author>Ian Landsman</author>
                                    <category>Release Notes</category>
                                <pubDate>Mon, 11 May 2026 00:00:00 +0000</pubDate>
            </item>
                    <item>
                <title>HelpSpot 5.7.0</title>
                <link>https://www.helpspot.com/blog/helpspot-5-7-0</link>
                <guid isPermaLink="true">https://www.helpspot.com/blog/helpspot-5-7-0</guid>
                <description><![CDATA[HelpSpot 5.7.0 introduces Native Customer Satisfaction Surveys and API Changes.]]></description>
                <author>Ian Landsman</author>
                                    <category>Release Notes</category>
                                <pubDate>Mon, 11 May 2026 00:00:00 +0000</pubDate>
            </item>
                    <item>
                <title>HelpSpot 5.6.22</title>
                <link>https://www.helpspot.com/blog/helpspot-5-6-22</link>
                <guid isPermaLink="true">https://www.helpspot.com/blog/helpspot-5-6-22</guid>
                <description><![CDATA[HelpSpot 5.6.22 introduces Improvements and Dependencies and Bug Fixes.]]></description>
                <author>Ian Landsman</author>
                                    <category>Release Notes</category>
                                <pubDate>Thu, 16 Apr 2026 00:00:00 +0000</pubDate>
            </item>
                    <item>
                <title>HelpSpot 5.6.21</title>
                <link>https://www.helpspot.com/blog/helpspot-5-6-21</link>
                <guid isPermaLink="true">https://www.helpspot.com/blog/helpspot-5-6-21</guid>
                <description><![CDATA[HelpSpot 5.6.21 introduces Improvements.]]></description>
                <author>Ian Landsman</author>
                                    <category>Release Notes</category>
                                <pubDate>Thu, 16 Apr 2026 00:00:00 +0000</pubDate>
            </item>
                    <item>
                <title>HelpSpot 5.6.20</title>
                <link>https://www.helpspot.com/blog/helpspot-5-6-20</link>
                <guid isPermaLink="true">https://www.helpspot.com/blog/helpspot-5-6-20</guid>
                <description><![CDATA[HelpSpot 5.6.20 introduces Security and New Features.]]></description>
                <author>Ian Landsman</author>
                                    <category>Release Notes</category>
                                <pubDate>Thu, 16 Apr 2026 00:00:00 +0000</pubDate>
            </item>
                    <item>
                <title>HelpSpot 5.6.19</title>
                <link>https://www.helpspot.com/blog/helpspot-5-6-19</link>
                <guid isPermaLink="true">https://www.helpspot.com/blog/helpspot-5-6-19</guid>
                <description><![CDATA[HelpSpot 5.6.19 release notes.]]></description>
                <author>Ian Landsman</author>
                                    <category>Release Notes</category>
                                <pubDate>Thu, 16 Apr 2026 00:00:00 +0000</pubDate>
            </item>
                    <item>
                <title>HelpSpot 5.6.18</title>
                <link>https://www.helpspot.com/blog/helpspot-5-6-18</link>
                <guid isPermaLink="true">https://www.helpspot.com/blog/helpspot-5-6-18</guid>
                <description><![CDATA[HelpSpot 5.6.18 release notes.]]></description>
                <author>Ian Landsman</author>
                                    <category>Release Notes</category>
                                <pubDate>Thu, 16 Apr 2026 00:00:00 +0000</pubDate>
            </item>
                    <item>
                <title>HelpSpot 5.6.17</title>
                <link>https://www.helpspot.com/blog/helpspot-5-6-17</link>
                <guid isPermaLink="true">https://www.helpspot.com/blog/helpspot-5-6-17</guid>
                <description><![CDATA[HelpSpot 5.6.17 introduces New AI Response Composer, New AI Knowledge Base Article Generator, New AI Request History Summaries and Support for Microsoft Advanced (Self-Managed) Mailboxes.]]></description>
                <author>Ian Landsman</author>
                                    <category>Release Notes</category>
                                <pubDate>Thu, 16 Apr 2026 00:00:00 +0000</pubDate>
            </item>
                    <item>
                <title>HelpSpot 5.6.16</title>
                <link>https://www.helpspot.com/blog/helpspot-5-6-16</link>
                <guid isPermaLink="true">https://www.helpspot.com/blog/helpspot-5-6-16</guid>
                <description><![CDATA[Bug fixes and dependency updates.]]></description>
                <author>Matt Stenson</author>
                                    <category>Release Notes</category>
                                <pubDate>Tue, 03 Feb 2026 00:00:00 +0000</pubDate>
            </item>
                    <item>
                <title>HelpSpot 5.6.15</title>
                <link>https://www.helpspot.com/blog/helpspot-5-6-15</link>
                <guid isPermaLink="true">https://www.helpspot.com/blog/helpspot-5-6-15</guid>
                <description><![CDATA[HelpSpot 5.6.15 brings major improvements to request search with faster performance and better indexing, a new suggest mode for AI Auto Categorization to try before you commit, and a dashboard for tracking rejected emails.]]></description>
                <author>Matt Stenson</author>
                                    <category>Release Notes</category>
                                <pubDate>Wed, 28 Jan 2026 00:00:00 +0000</pubDate>
            </item>
                    <item>
                <title>HelpSpot 5.6.14</title>
                <link>https://www.helpspot.com/blog/helpspot-5-6-14</link>
                <guid isPermaLink="true">https://www.helpspot.com/blog/helpspot-5-6-14</guid>
                <description><![CDATA[Bug fixes for automated request handling, scheduled reports, email reliability, and attachment processing improvements.]]></description>
                <author>Matt Stenson</author>
                                    <category>Release Notes</category>
                                <pubDate>Wed, 21 Jan 2026 00:00:00 +0000</pubDate>
            </item>
                    <item>
                <title>HelpSpot 5.6.13</title>
                <link>https://www.helpspot.com/blog/helpspot-5-6-13</link>
                <guid isPermaLink="true">https://www.helpspot.com/blog/helpspot-5-6-13</guid>
                <description><![CDATA[Security improvements including increased minimum password length and reduced password reset token expiration.]]></description>
                <author>Matt Stenson</author>
                                    <category>Release Notes</category>
                                <pubDate>Mon, 08 Dec 2025 00:00:00 +0000</pubDate>
            </item>
                    <item>
                <title>HelpSpot 5.6.12</title>
                <link>https://www.helpspot.com/blog/helpspot-5-6-12</link>
                <guid isPermaLink="true">https://www.helpspot.com/blog/helpspot-5-6-12</guid>
                <description><![CDATA[System Announcements feature, granular staff email notifications, enhanced audit logging, and multiple bug fixes.]]></description>
                <author>Matt Stenson</author>
                                    <category>Release Notes</category>
                                <pubDate>Wed, 03 Dec 2025 00:00:00 +0000</pubDate>
            </item>
                    <item>
                <title>HelpSpot 5.6.11</title>
                <link>https://www.helpspot.com/blog/helpspot-5-6-11</link>
                <guid isPermaLink="true">https://www.helpspot.com/blog/helpspot-5-6-11</guid>
                <description><![CDATA[Customer wait time tracking, workday scheduling for recurring requests, enhanced SAML authentication, and various improvements]]></description>
                <author>Matt Stenson</author>
                                    <category>Release Notes</category>
                                <pubDate>Wed, 01 Oct 2025 00:00:00 +0000</pubDate>
            </item>
                    <item>
                <title>HelpSpot 5.6.10</title>
                <link>https://www.helpspot.com/blog/helpspot-5-6-10</link>
                <guid isPermaLink="true">https://www.helpspot.com/blog/helpspot-5-6-10</guid>
                <description><![CDATA[Email Subject Triggers, TinyMCE Translations, Reports API, and Multiple Bug Fixes]]></description>
                <author>Matt Stenson</author>
                                    <category>Release Notes</category>
                                <pubDate>Wed, 24 Sep 2025 00:00:00 +0000</pubDate>
            </item>
                    <item>
                <title>HelpSpot 5.6.9</title>
                <link>https://www.helpspot.com/blog/helpspot-5-6-9</link>
                <guid isPermaLink="true">https://www.helpspot.com/blog/helpspot-5-6-9</guid>
                <description><![CDATA[Enhanced SMTP Configuration, Graph API Improvements, and Multiple Bug Fixes]]></description>
                <author>Matt Stenson</author>
                                    <category>Release Notes</category>
                                <pubDate>Mon, 18 Aug 2025 00:00:00 +0000</pubDate>
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