Gmail Support Email Alternative

Gmail alone works for a while, but eventually it breaks down. You need something more to manage the complexity of a growing customer support team.

Gmail was designed to be the worlds best individual email client. And it is! That's not what you need for great customer support though. Customer support organized as individual emails causes too many problems, too many emails fall through the cracks, knowing who is working on what is hard, and meaningful reporting is practically impossible.

HelpSpot Lets You:

  • Use your email accounts that you control.
  • Never let a request slip through the cracks again.
  • Know exactly which agent is working on which ticket.
  • Understand your help desk, not just run it.
  • Provide tools to help offset support requests such as the self-service portal.
  • Maintain email branding that's unique to you.
  • Keep your help desk in the cloud or download it.
  • Take our full feature tour to learn more.