Written by Matt Stenson on Nov 28, 2018 in

HelpSpot 4.8.11


  • Added a feedback column for thermostat responses in the filter options
  • Thermostat results can now be viewed in closed requests

Bug Fixes

  • Optimize the thermostat score query so it doesn't retrieve all requests.
  • Fixed thermostat filter criteria not saving properly
  • Removed unneeded logging from the WYSIWYG editor

Recent Requirements Change

In version 4.8.5+ we added compatibility with PHP 7.1 and PHP 7.2. To facilitate this, IonCube Loader must be updated to the latest version on linux based installations (http://www.ioncube.com/loaders.php). On Windows installations this will be done automatically through the installer. 

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About the author

Matt Stenson of UserScape

Matt is a Support Engineer at UserScape and writer on the HelpSpot Blog.