Written by Matt Stenson on Feb 3, 2020 in

HelpSpot 4.8.20

Bug Fixes

  • Fix cookie expirations for tracking  folder states in the workspace.
  • Correct behavior of triggers when a customer is also a staff member. HelpSpot now appropriately evaluates the acting user condition.
  • Fix HTML tags being stripped from request notes entered by a customer through a secondary portal.
  • Fix workspace permission issue for "limited by category" permissions.
  • Fixed error where limited to assigned category permission caused an error when a user was not assigned to any cateogories.

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About the author

Matt Stenson of UserScape

Matt is a Support Engineer at UserScape and writer on the HelpSpot Blog.