Written by Chris Fidao on Aug 30, 2018 in

HelpSpot 4.8.6

Bug Fixes

  • Fixed issue with drivers where connections to Sphinx would resulted in connect errors.
  • Customer emails via a trigger or rule are now logged properly in the request history.
  • Fixed bug where HS_Request_Events entries would be removed when merging requests.
  • Custom pages now are included in a way that is more compatible with custom code.
  • Remove logging of thermostat 403 codes
  • Fixed bug where HTML in email parser tags prevented them from being replaced properly.

New Features

  • Zapier can now automatically subscribe to events in HelpSpot. Coming soon to the Zapier app!

Windows Installer Changes

  • Apache has been updated for better support of PHP 7.2

Recent Requirements Change

In version 4.8.5+ we added compatibility with PHP 7.1 and PHP 7.2. To facilitate this, IonCube Loader must be updated to the latest version on linux based installations (http://www.ioncube.com/loaders.php). On Windows installations this will be done automatically through the installer. 

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About the author

Chris Fidao of

Chris is an engineer on HelpSpot and manages HelpSpot Cloud.