Written by Matt Stenson on Mar 4, 2020 in

HelpSpot 4.9.0

Enhancements

Automation rules can now be configured to only run once per request.
Automation rules have a limit of 50 runs per request to prevent long term looping.
Request history notes now have a hard limit of 1500 items to prevent looping from making a request inaccessible.
Most used responses are now cached for faster request loading.
Most used responses are now limited to the last 3 months of usage to provide more relevant results.
Full text search in filters now has limits to improve performance.