Written by Chris Fidao on Jun 29, 2020 in

HelpSpot 4.9.5

Bug Fixes

  • Fixed count being recorded inaccurately on filters using the "Currently Logged In User" criteria.
  • Fixed issue for HelpSpot Cloud customers when deleting requests in Trash or Spam
  • Fixed issue where looping emails would block other emails from being retrieved
  • Addressed issue where column sizes for custom fields were incorrectly set when upgrading from v3 to v4
  • Resolved date formatting issue with Thermostat integration
  • Fixed portal security issue
  • Added throttling to request deletion command to prevent the database from being overloaded.
  • Fixed issue with full text quick search not returning results in SQLServer based installations.

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About the author

Chris Fidao of

Chris is an engineer on HelpSpot and manages HelpSpot Cloud.