Written by Matt Stenson on Feb 3, 2021 in

HelpSpot 5.0.68


  • Added a new optional throttling feature to the sending of emails to prevent overwhelming SMTP servers.

Bug Fixes

  • Fixed error where the ##hs_request_id:XXXX## email parser tag was not interpreted properly.
  • Fixed error where image links could be broken in the Knowledge Base after upgrade
  • Fixed error caused by the "date is not set" condition in filters and automations
  • Fixed portal privacy/terms check and validation feature on portals

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About the author

Matt Stenson of UserScape

Matt is a Support Engineer at UserScape and writer on the HelpSpot Blog.