Written by Matt Stenson on Feb 15, 2021 in

HelpSpot 5.0.72


  • Added session length setting option in authentication settings

Bug Fixes

  • Addressed issue where portal with saml auth overrides the “require portal auth” option for KB viewing and request entry
  • Fixed bugs with Portal BlackBox auth flow
  • Improved new version alert UI
  • Fixed issue with full text searches with multiple parameters
  • Fixing file upload when dropping images into the editor and using database attachment storage
  • Fixed parsing of r:xxxx and k:xxxx shortcodes
  • Improved wording of the portal authentication options.

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About the author

Matt Stenson of UserScape

Matt is a Support Engineer at UserScape and writer on the HelpSpot Blog.