Written by Ian Landsman on Oct 1, 2015 in

Version 4.0.15

Enhancements

  • Added a Safari pin icon. In Safari, right click on your HelpSpot tab to pin HelpSpot to your tab bar.
  • Mailbox ID's are now included in email errors

Fixes

  • Fixed issue where the last public note wasn't showing in filters.
  • Fixed bug where filter/mail rule condition field ID's not always random

Notes:

  • Version 4.0.14 fixed a security vulnerability, it's recommended you update to the latest HelpSpot
  • Users of HelpSpot 3 (versions 3.1.1 - 3.2.12) can download a patch file within https://store.helpspot.com

Presented by HelpSpot

Hit the restart button on your customer service. HelpSpot has everything your support team needs to make your customer service sing.

Don't miss our next post

We publish new posts each week. Get them in your inbox.

Write a guest post

Interested in writing for the HelpSpot blog? We love adding new voices.

About the author

Ian Landsman of UserScape

Ian is the founder of HelpSpot and also podcasts at Bootstrapped.fm.

Topics

Want a Demo?
X

What do you do?

Customer Service IT Help Desk Maintenance / Facilities Other