- Add ability for email templates to include "tel:" and "sms:" links.
- Added "Next 7/14/30/90/365 Days" to date conditions in filters and rules
- Options to connect to MySQL via SSL
- Security Improvements
- The closing date wasn't being set when creating a brand new request and closing it.
- In the portal, inline image attachments pointed to the wrong location.
- Fixed tabindex on the request screen for drill down extra fields.
- Improved the performance of the filter management admin screen
- First Response Speed (biz hours) in filters had incorrect time.
- Validation check to prevent using the same email for mailboxes and staff.
- Fixed opening image attachments in a modal window on closed requests.
- Updated HelpSpot Windows installer to fix issue where customers on alternate drives (not the C:\) had issues updating.