Version 4.5.3
Important Upgrade Notice:
Some customers have run into an error when installing this update that indicates there is a duplicate column named fPinned on the HS_Request_History table. This error can be fixed manually by following these directions: Fixing fPinned Upgrade Error
Bug Fixes
- On create Triggers setup to run out of or inside business hours could cause requests to not be properly created on import.
- Added longer timeouts for reports for large Matrix datasets.
- Prevent a fallback to "LIKE" search queries on large HelpSpot databases when Sphinx is not installed or working correctly.
Presented by HelpSpot
Stop overpaying for your overcomplicated help desk solution. HelpSpot is the just enough help desk.
Don't miss our next post
We publish new posts each week. Get them in your inbox.
Write a guest post
Interested in writing for the HelpSpot blog? We love adding new voices.
About the author
Ian Landsman of UserScape
Ian is the founder of HelpSpot.
