Written by Chris Fidao on Jun 28, 2016 in

Version 4.5.4


  • Windows install wizard backs up Apache configuration for customers who have customized their apache2/conf/httpd.conf file
  • Windows installer runs a last update procedure via a background command, removing the need for customers to click through a web interface on updates and improving reliability of expensive database operations during an update. Effective when updating to HelpSpot 4.5.4+ (from any previous version).

Bug Fixes

  • Fixed an issue where customers using MySQL 5.7 (or earlier versions with strict mode on) received an error while updating HelpSpot related to adding a new LONGTEXT column with a default string value

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About the author

Chris Fidao of

Chris is an engineer on HelpSpot and manages HelpSpot Cloud.