Written by Matt Stenson on Nov 15, 2017 in

HelpSpot 4.7.3

Recent Requirement Changes

  • HelpSpot now requires at least PHP 5.6 or PHP 7 
  • HelpSpot database requirements: MySQL based installations are now MySQL 5.6 or MariaDB 10.0.5

Bug Fixes

    • Headers for requests created via the portal are only added if using the CC feature.
    • Header data insertion for requests created via the portal not correctly identify the From: and To: fields 

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    About the author

    Matt Stenson of UserScape

    Matt is a Support Engineer at UserScape and writer on the HelpSpot Blog.