Written by Matt Stenson on May 3, 2018 in

HelpSpot 4.8.1


  • New data administrations features allow for customer information export and deletion. Details can be found here.
  • A privacy policy and end user agreement can now be added to portal forms. More details here.
  • Thermostat.io surveys can now be integrated directly into HelpSpot.
  • These enhancements require updates to custom language packs documented here.

Bug Fixes

  • Fixed issue where not all character set would be rendered correctly in concatenated strings.
  • Updated the WYSIWYG editor to correct issues with the latest Safari release
  • Fixed the file upload dialogue erroneously appearing on the latest Safari release
  • Added word-break so super long URLs will not overflow request history
  • Addressed XSS vulnerability

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About the author

Matt Stenson of UserScape

Matt is a Support Engineer at UserScape and writer on the HelpSpot Blog.