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Dave Hicking

April 22, 2025 / Release Notes / 157 Words

HelpSpot 5.6.1 - Beta

New Features

  • HelpSpot has a brand new logo! We’ll be making more improvements to the look & feel of HelpSpot later this year, so stay tuned.
  • If an email is received with attachment that’s over the set limit, the request history will now make note of this.
  • Added a new admin notification when HelpSpot is updated.
  • When changing a user password, you can now log that user out of other sessions they may have in HelpSpot.
  • The auto categorization option in HelpSpot AI now makes it easier to enable AI for selected categories in the AI settings screen.

Bug Fixes

  • Fixed an issue with saved reports that caused duplicate folders to be created.
  • Fixed a bug with deleting a filter that was set as a user’s default workspace.
  • Fixed broken inline fonts in emails when the font name contained multiple words.
  • Fixed the sPortalName placeholder tag.