Trusted since 2005 by thousands of businesses around the world
Friendly AND Powerful Help Desk Software
Staff won't have any trouble being productive on day one, but all the advanced features you need to manage your help desk are here.
Turn disjointed email exchanges into organized, meaningful conversations.
Read, reply, and organize multiple email boxes from one shared inbox.
Filter, track, tag and categorize. Even store unique data with Custom Fields.
Create a fully customizable contact form and knowledge base for each of your brands.
See the full picture with comprehensive built in reporting.
Prebuild full or partial responses to common issues, share them across your team.
Track custom data giving your team everything they need at their fingertips. Report on all of it.
Build automated flows to assign, notify, categorize, manage SLAs, and much more.
Enterprise help desk software scalability. Easily handle thousands of requests daily.
Turn disjointed emails into a clean, easy to manage workflow. HelpSpot can handle everything from your basic help@ email account to hundreds of mailboxes across an entire organization.
“HelpSpot is the best help desk software platform I've used in my 15 years in the industry.”
HelpSpot's Knowledge Book system is unique in the help desk software field. Rather than an endless pit of articles, our book format with a table of contents makes it fast and easy for your customers (and search engines) to find your documentation.
“Amazing Software and Fantastic support.“
Every feature with unlimited customers and tickets for one low price.
Everything is Included
Most help desk software is priced to squeeze every penny out of you. With HelpSpot you get everything for one low price.