HelpSpot 4.8.11

Written by Ian Landsman · 02.12.2021


  • Added a feedback column for thermostat responses in the filter options
  • Thermostat results can now be viewed in closed requests

Bug Fixes

  • Optimize the thermostat score query so it doesn’t retrieve all requests.
  • Fixed thermostat filter criteria not saving properly
  • Removed unneeded logging from the WYSIWYG editor

Recent Requirements Change

In version 4.8.5+ we added compatibility with PHP 7.1 and PHP 7.2. To facilitate this, IonCube Loader must be updated to the latest version on linux based installations ( On Windows installations this will be done automatically through the installer.

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Ian Landsman
Ian founded HelpSpot in 2005 with the goal of making every interaction with your customers simple and efficient.
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