HelpSpot 4.8.11

Written by Ian Landsman, published on 11.28.2018


  • Added a feedback column for thermostat responses in the filter options
  • Thermostat results can now be viewed in closed requests

Bug Fixes

  • Optimize the thermostat score query so it doesn’t retrieve all requests.
  • Fixed thermostat filter criteria not saving properly
  • Removed unneeded logging from the WYSIWYG editor

Recent Requirements Change

In version 4.8.5+ we added compatibility with PHP 7.1 and PHP 7.2. To facilitate this, IonCube Loader must be updated to the latest version on linux based installations ( On Windows installations this will be done automatically through the installer.

Get started with HelpSpot
Manage your support email, organize your help desk,
and improve your customers experience.