HelpSpot Pricing

You don't support your customers on your own, so why is most help desk software priced that way? Our group based pricing makes sure there's always room to add another person while keeping costs stable and affordable.

Maximum Agents i Total Price Per Year i
Up to 3 Agents
This free plan is download only with forum support
Up to 5 Agents $599
Up to 10 Agents $999
Up to 25 Agents $1,999
Up to 50 Agents $3,999
Up to 75 Agents $6,999
Up to 100 Agents $9,999
Up to 150 Agents $12,999
Up to 250 Agents $15,999
Up to 500 Agents $19,999
Custom Agreements Contact Sales

How Many Agents?



Per Year — Up to 5 Agents

All Paid Plans Include
  • Hosted or On-Premise. One price.
  • All features with no add-ons or limits
  • U.S. based email and phone support
Trusted Worldwide
helpspot customers
"It’s easy to build an adequate help desk application, it’s hard to build a good one, and it’s especially difficult to build a great one. HelpSpot saved our customer service."
— Jason A. Hoffman,
21 Day Free Trial, No Credit Card Required

Everything Is Included

  • HelpSpot Cloud or HelpSpot Server
  • The HelpSpot Guarantee i
  • Email and phone support
  • Support unlimited customers i
  • Support unlimited brands/portals
  • Support unlimited mailboxes
  • Build workflows with rules and triggersi
  • Effortless reporting
  • Unlimited Custom Fields i
  • Unlimited Knowledge Bases
  • Full API for integrating
  • Zapier Integration
  • Full ticket management
  • Easy to use self service
  • Fully web based help desk
  • Trusted since 2004
Start a Free Trial


  • No pushy sales people.
  • Fully functional 21 day trial.
  • 90 day money back guarantee. Hassle-free.
  • Tiered pricing that makes it affordable to add everyone who does support, not just agents.
  • Unrivaled Value Promise.

Read our full HelpSpot pricing FAQ

"Now, data is visible and belongs to the organization, not to the employee's inbox."
~ Bruce Kiefer, VP, Catalyst Repository Systems

"HelpSpot has increased the overall efficiency of our IT Support team."
~ John Kenyon, Information Technology Manager at BGW Group

"Helpspot is an amazing tool supported by an Amazing team."

~ Xavier Villafuerte, IT Coordinator at Colegio Menor

"Our customers and partners quickly embraced HelpSpot, and its become their favorite way to interact with us."
~ Matthew Beckwell, AITech