HelpSpot has all the essential features built in.
We've been a stable, well-run company for over 20 years.
With HelpSpot Cloud, we host and setup your HelpSpot site in the cloud for you. This is often the best option for teams who want to get started quickly.
With HelpSpot On-Premise you host HelpSpot on your own hardware and you're able to customize your setup however you'd like. Control the database platform, backups, and direct database query access.
Pricing is the same for both Cloud and Download usage.
“Does what email can't”
“Saved our customer service”
“Gets us out of jams”
“The right tool for the job”
“Made our lives easy”
“A great tool”
“It’s invaluable”
“It’s awfully good”
“A great product”
“Provides fantastic support”
“Huge time saver”
“Bang for the buck”
“It just makes sense”
“The best Helpdesk, I've used”
“Does what email can't”
“Saved our customer service”
“Gets us out of jams”
“The right tool for the job”
“Made our lives easy”
“A great tool”
“It’s invaluable”
“It’s awfully good”
“A great product”
“Provides fantastic support”
“Huge time saver”
“Bang for the buck”
“It just makes sense”
“The best Helpdesk, I've used”