HelpSpot 4.8.21

Written by Ian Landsman · 02.12.2021


  • Request history capped at 1500 request history entries. This hard limit prevents email loops from creating many, many requests causing performance issues. You can adjust this setting using the “cHD_MAX_REQUEST_HISTORY” setting as documented here.
  • Individual request note length is capped at 7000 characters.

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Ian Landsman
Ian founded HelpSpot in 2005 with the goal of making every interaction with your customers simple and efficient.
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