HelpSpot 5.0.76

Written by Ian Landsman, published on 03.02.2021

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  • Added default session length timeout of 1 day if empty/not set
  • Added detailed SMTP connection error logging to the helpspot.log
  • Enhanced accessibility of the admin area with contrast adjustments, better tagging and addition of labels for screen readers.
  • PHP 8.0 support
  • Added SAML_AUTH_CONTEXT=false option in .env file to tell HelpSpot 5 SAML to not send Auth Context as part of auth request

Bug Fixes

  • Fixed SMTP HELO command that would send localhost instead of server domain
  • Fixed issue where the tags would not be parsed in the subject area of the request history log
  • Fixes error in SQL reporting query
  • Fixed the modal sizes when editing email templates
  • Fixed issue where out of office reassignments were recorded with the wrong date.
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We trust HelpSpot with our most important communication—and they've made a huge difference to our business.

Teagan West, Customer Service Manager

The Silent Partner

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