Helpspot 5.0.84

Written by Ian Landsman · 06.07.2021

Bug Fixes

  • Fixed image link issues when quoting and forwarding request notes
  • Fixed bug in the email loop check logic
  • Addressed issue with trailing whitespace in full-text searches
  • Improved file reattachment backend processing
  • Fixed issue with filtering on large text fields.
  • Fixed issue where translations wouldn’t fall back to English
  • Fixed issue where new request notifications would not include attachments
  • File attachment mime types will be guessed based on file extension if not found
  • Improved logic on whether binary or text formatting was used in attachments
  • Fixed HTML stripping on placeholder tags for SMS messages
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Ian Landsman
Ian founded HelpSpot in 2005 with the goal of making every interaction with your customers simple and efficient.
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