Helpspot 5.0.84

Written by Ian Landsman, published on 06.07.2021

Efficient & Effective Help Desk Software

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Bug Fixes

  • Fixed image link issues when quoting and forwarding request notes
  • Fixed bug in the email loop check logic
  • Addressed issue with trailing whitespace in full-text searches
  • Improved file reattachment backend processing
  • Fixed issue with filtering on large text fields.
  • Fixed issue where translations wouldn’t fall back to English
  • Fixed issue where new request notifications would not include attachments
  • File attachment mime types will be guessed based on file extension if not found
  • Improved logic on whether binary or text formatting was used in attachments
  • Fixed HTML stripping on placeholder tags for SMS messages
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We trust HelpSpot with our most important communication—and they've made a huge difference to our business.

Teagan West, Customer Service Manager

The Silent Partner

Efficient & Effective
Support Email Solution
Organize your emails, provide self service,
and improve your customers experience.