Helpspot 5.0.90

Written by Ian Landsman, published on 08.05.2021

Efficient & Effective Help Desk Software

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Bug Fixes

  • Improved quick search parsing of first and last names
  • Added console command line tool for checking the queue size
  • Added ability to check a mailbox immediately via console command
  • Add a new function to ensure the CID has an @ symbol
  • Add a fallback for gmail images that might come in without a cid.
  • Do an @ check against cid’s when quoting/forwarding
  • Added space between command and command args for CLI based LL
  • Add a HS.user.id to the global JS
  • Fix filter checks
  • Add Safari support for hyphens in the request peak view
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We trust HelpSpot with our most important communication—and they've made a huge difference to our business.

Teagan West, Customer Service Manager

The Silent Partner

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