HelpSpot 5.2.16

Written by Ian Landsman, published on 11.03.2022

Efficient & Effective Help Desk Software

Never lose track of a customer email again. Everything you need to provide the best customer service for one low price.

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Enhancements

  • PHP 8.1 support
  • SQL Server database connections now have configurable encryption settings. Two new settings in the .env configuration file allow admins to optionally set the DB_ENCRYPT and DB_TRUSTSERVERCERTIFICATE settings.

Fixes

  • Fixed spelling errors.
  • Fixed the disable 2 factor function to allow admins to turn off 2 factor authentication if a staff member becomes locked out.
  • Removed enable 2 factor button when admins are managing other users.
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We trust HelpSpot with our most important communication—and they've made a huge difference to our business.

Teagan West, Customer Service Manager

The Silent Partner

Efficient & Effective
Support Email Solution
Organize your emails, provide self service,
and improve your customers experience.