Version 4.0.10

Written by Ian Landsman · 02.12.2021
Efficient & Effective Help Desk Software

Never lose track of a customer email again. Everything you need to provide the best customer service for one low price.

Learn More

Features

  • Drafts are now saved automatically to the browsers localstorage for new requests, where supported

Bug Fixes

  • String vs number values in custom fields (leading/traililng 0 issue)
  • Notifications may have failed to be received due to being flagged as duplicate by mail servers
  • Fixed issues for PostgreSQL database during updates
  • Fixed issues where customers with large number of custom field ran into MySQL error due to limit of 64 indexes per table
Image of Ian Landsman
Ian Landsman
Ian founded HelpSpot in 2005 with the goal of making every interaction with your customers simple and efficient.
Case study logo or photo

We trust HelpSpot with our most important communication—and they've made a huge difference to our business.

Teagan West, Customer Service Manager

The Silent Partner

Efficient & Effective
Support Email Solution
Organize your emails, provide self service,
and improve your customers experience.