Version 4.0.27

Written by Ian Landsman, published on 04.08.2016

Bugs

  • Fixed bug where admin editing a Response changed owner of the response to themselves
  • Fixed issue where SMS notifications were not sent on staff notifications (to staff added to “Notify Staff” section when editing a response)
  • Fixed issue where FULL REQUEST HISTORY email template tag may not have included the most recent note on staff notifications

Enhancements

  • Security Improvements
  • Admins can change owner of a Response
  • Responses no longer paginated, as it provided an issue for customers with large numbers of responses
Get started with HelpSpot
Manage your support email, organize your help desk,
and improve your customers experience.