Found 20 results for "Contact"
Contact Sales - Help Desk Pricing & Questions
($errors->any()) (session('success')) Full Name Work Email How can we help? Send Message Direct Lines Sales sales.com Phone 845-533-5044 HQ 2600 South Road Ste 44-175 Poughkeepsie, NY...
The Importance of Customer Contact
In honor of Customer Service Week, we are asking you to look at how often you communicate with customers and to question whether it’s enough. Are you being a responsive company...
HelpSpot Product Tour - See How It Works
Want a personalized walkthrough? Our team can show you exactly how HelpSpot fits your workflow. Contact Sales Start Free Trial
Every feature included. No limits. Cloud or self-hosted.
...Talk to a real person. No chatbots, no runaround. Our team is ready to help you find the right fit. Contact Sales Start Free Trial The HelpSpot Difference Your price includes real...
How To Measure Customer Service
How do you assess your customer service efforts? There’s no perfect science, but we have a few ideas to help evaluate if your service is driving new and repeat business, along...
Providing Excellent Customer Support: Prioritizing Support Inquiries
Remember that support form you created for the help site? We’re going to use those contact categories to help set up a triage of tickets.
Professional Services
Services we offer From custom integrations to complete implementation projects. Custom Integrations Connect HelpSpot to your CRM, ERP, HRIS, or any internal system. We build and maintain the...
Knowledge Base Organization Techniques
Knowledge bases can be extremely helpful in both reducing the number of times that customers need to contact your support staff and as valuable reference resource to your support staff. Today I...
Customer Channels Should Match Customer Circumstances
Talkdesk COO Gadi Shamia tells a personal story of a customer service interaction and what it made him realize about contact center channel strategy.
5 Phrases Every Customer Service Rep Should Know (and Use)
To build trust with customers, arm your team with these key customer service phrases they should remember on a daily basis.
Privacy Policy - How We Protect Your Data
This Privacy Policy applies to the websites, services, software, and mobile applications located at: www.helpspot.com (the "Services") owned and operated by UserScape, Inc. (collectively,...
Customer Support by Email: Dos and Don’ts
Customer service through email is critical today, especially as the cost to acquire a new customer is much more expensive than the cost to retain a customer. We dig into some key...
HelpSpot’s Customer Portal Solution & Help Desk (+ 3 Other Options)
Using a customer portal solution that links with your help desk makes it easy to manage new requests and distribute helpful resources to customers. Read more.
The Relationship Between Service & Upsell Opportunities
How and when you upsell is critical, especially when it comes to merging customer service conversations with upsell opportunities.
Providing Excellent Customer Support: How to Set Up Your Help Site
In this post, we’ll cover one of the key customer support items you’ll have to address before you launch your new product.
Providing Excellent Customer Support: Tips for Responding to Customer Emails
Let’s go through a few quick tips to help you manage your customer support emails.
Partner Program
Your Commission 30% recurring. forever. Every payment. Every year. When your referral becomes a paying customer, you earn 30% of their subscription. Not a one-time bounty. A recurring commission for...
HelpSpot 5.5.4
This release includes bug fixes and enhancements, addressing issues with saved reports, Microsoft mailboxes, and quoting request history items containing images.
Cut Support Requests in Half by Optimizing Navigation in Your SaaS App
An increased amount of support requests, especially repeating ones, is a big warning sign that you need to pay attention to your UI/UX.
Meaner Behind A Screen: Exploring Customer Behavior In-Person and Online
Today, we’ll review some thoughts behind why people are “meaner” on the Internet - and what it means for your customer service efforts.
