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Users Manual ~ CSV Export Filters can be exported as CSV files for processing in spreadsheet, graphing and data analysis applications. To export a	7.75
Users Manual ~ Display Options and Editing At the top of each filtered view, within the name header, Users will find various options for viewing/editing that view.	3.88
Installation and Upgrade Manual ~ HelpSpot Commands HelpSpot 4.0.0 now comes with a command-line tool, which has some tools to help you automate a few things. The functiona	3.88
Admin Manual ~ Version 2.7.0 For screenshots of several new features visit our What's New page. 2.7.0: Feature Highlights 108: Feature - Global B	1.94
Admin Manual ~ Version 2.7.0 Bug 1372 CSV output for Speed to First Response report does not take business hour selection into account Fix: This p	1.94
Admin Manual ~ Version 2.7.1 2.7.1: Features and Bugs 1386: Feature - Improved filter caching for faster results especially in large installations	1.94
Admin Manual ~ Version 2.7.2 2.7.2: Features and Bugs 1423: Feature - Added support for line breaks in widget text 1457: Feature - Added xPortal	1.94
Users Manual ~ General Layout The request grid is the display area for requests meeting specified criteria. The criteria will vary depending on the fi	1.94
Users Manual ~ Canned Reports HelpSpot includes built-in reports that allow Users to monitor various aspects of activity on the help desk. Reports	1.94
Admin Manual ~ Version 3.0.8 Beta 3.0.8 Changes 1993: Feature - New reports: customer activity, response usage 2019: Feature - Added "logged in user"	1.94
Admin Manual ~ Version 3.1.5 Version 3.1.5 Changelog Bug - Triggers may not be executed in some scenerios when they should be Bug - Fixed several	1.94
Admin Manual ~ Version 3.2.7 Version 3.2.7 Changelog (November 8th, 2013) New Feature - Gravatars are now shown in request history for customers w	1.94
Admin Manual ~ Version 4.0.28 Enhancements Added an index on session table for users with large numbers of sessions Bug Fixes Fixed bug where	1.94
Admin Manual ~ HelpSpot Command Line Tool Commands Available HelpSpot 5 has some new commands available, along with most commands from HelpSpot 4. HelpSpot incl	1.94