HelpSpot 4.5 introduces some great new enhancements to HelpSpot designed to make your team more productive. Easily spot important requests with colors for predefined list fields, drag and drop request images/attachments, and pinned history items to find what you need fast.
Give custom fields more visual distinction for easy identification in the Workspace.
See the images you're sending to customers directly in the reply box.
Easily see trends and compare nearly any data stored by HelpSpot.
A clear grouped view of how quickly you're responding to and closing requests.
Easily attach files and images from your desktop to a request via drag and drop.
Keep important request history notes easily accessible by pinning them in the history.
Connect HelpSpot to thousands of other applications with 0 programming.
(Finally!) Check and uncheck all categories and fields + many other improvements.