Generally, HelpSpot only requires a modest virtual (or physical) server. 1 CPU, 2-4GB of ram, 50GB of hard disk (SSD is optimal). Large installations may require more resources, feel free to contact sales for more details on your specific needs.
Not interested in self hosting? Learn more about HelpSpot Cloud.
Windows users must use the provided HelpSpot installer, which installs all required software and required PHP modules.
RedHat users can use MariaDB and its XTRADB storage engine rather than MySQL and InnoDB storage engine without issue. In RedHat 7, MariaDB is provided in the default package repositories instead of MySQL.
HelpSpot will work great with both Apache or Nginx. Note that Nginx requires the installation of PHP-FPM.
We trust HelpSpot with our most important communication—and they've made a huge difference to our business.
Teagan West, Customer Service Manager
The Silent Partner