Efficient: Productive without waste.
Email, web, phone—however customers reach you, HelpSpot help desk software can centralize and effectively manage your support. From its unique, intuitive workflow to the self service help desk portal, staff and customers will be empowered in ways that allow you to drive down costs while delivering a superior customer experience.
Filter, track, tag and categorize. Even store unique data with Custom Fields.
Fully customizable web form and knowledge base. Create one for each of your brands.
Easily integrate HR systems, eCommerce cars, SaaS software and CRM's.
Enterprise help desk software scalability. Easily handle thousands of requests daily.
Our US based customer service team provides support via email, phone, screenshare, and of course, our portal.
Add and remove users as needed and everything is included. No add-ons or hidden extra fees.
If you're not completely satisfied we'll refund your money; hassle-free.
"Now, data is visible and belongs to the organization, not to the employee's inbox."~ Bruce Kiefer, VP, Catalyst Repository Systems
"HelpSpot has increased the overall efficiency of our IT Support team." ~ John Kenyon, Information Technology Manager at BGW Group
"Helpspot is an amazing tool supported by an Amazing team."
~ Xavier Villafuerte, IT Coordinator at Colegio Menor
"Our customers and partners quickly embraced HelpSpot, and its become their favorite way to interact with us." ~ Matthew Beckwell, AITech