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Security Overview

We protect your data

Your data is stored on AWS's secure and redundant infrastructure. Files are stored on redundant EBS volumes with snapshot backups taken daily and stored in remote regions for an extra layer of protection. All data stored in our database is written to mulitple availabilty zones in real-time for high availability. Databases are also continously backed up and capable of point in time recovery in addition to daily snapshots.

Our network is protected by a firewall and we use a combination of AWS security tools and Cloudflare to protect against intrusion and DDoS attacks.

Encryption

Your data is always transmitted and stored using industry-standard encryption. We use SSL/TLS to encrypt all data in transit and all data is encrypted at rest.

Server redundancy and physical security

Our servers are hosted on AWS's highly secure data centers with 24/7 security monitoring and physical security measures. Our database servers are configured with real-time automatic failover in case of hardware failure.

All backups take place and are restricted to their respective regions (US or EU).

Software updates

All servers are configured to automatically install the latest security updates and patches.

Billing Information

All credit card information is stored and processed by Stripe, a leading provider of secure payment processing services in a PCI compliant manner.

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“Does what email can't”

“Saved our customer service”

“Gets us out of jams”

“The right tool for the job”

“Made our lives easy”

“A great tool”

“It’s invaluable”

“It’s awfully good”

“A great product”

“Provides fantastic support”

“Huge time saver”

“Bang for the buck”

“It just makes sense”

“The best Helpdesk, I've used”