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Dave Hicking

May 6, 2025 / Release Notes / 66 Words

HelpSpot 5.6.3

Read the original 5.6.2 release notes, which introduced AI Triage and the newly improved HelpSpot AI.

Bug Fixes

  • Fixed a bug with category assignments and reporting tags being lost after selecting categories on the AI settings page.
  • Fixed a bug that caused categories to be displayed on the AI settings page even when HelpSpot AI is disabled.