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Matt Stenson

May 19, 2025 / Release Notes / 97 Words

HelpSpot 5.6.6

New Features

  • Added a new request history note when an auto reply loop is detected and stopped.

Bug Fixes

  • Fixed blank field that appeared in the filter column selection dialog.
  • Fixed bug that caused the usage count on AI prompts to not be updated.
  • Fixed email loop detection issue that caused auto reply loops to not be detected in some cases.
  • Fixed a missing custom_templates directory that was not included in the HelpSpot download package.
  • Added missing translations for the 'I AGREE' validation messages that appear when deleting customer data.