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Dave Hicking

February 11, 2025 / Release Notes / 134 Words

HelpSpot 5.5.7

Breaking Changes

HelpSpot 5.5.0 release notes had breaking changes. If you are upgrading from a earlier version please review the HelpSpot 5.5.0 release notes.

Bug Fixes

  • Fixed a bug that caused HelpSpot users to be logged out quicker than expected
  • Fixed a bug that resulted in a blank page being displayed for some users if no Knowledge Books had been created
  • Fixed a bug with responses that resulted in responses being listed in the editor search, even if the user didn’t have the correct permissions to edit those responses.
  • Fixed a bug when doing a fresh installation that resulted in HelpSpot not working if the on-premise server wasn’t connected to the internet.
  • Fixed missing web.config file used for IIS installations.