Programming API

The HelpSpot API gives you easy access to all your help desk data. In addition, creating new tickets and making updates to existing tickets is a snap.
Example of Programming API

Create, Read, or Update Tickets

HelpSpot's API makes it easy to interact with any request in the system programmatically. Build custom integrations, create custom reports, or do anything else you can dream up.

Complete Access

The API has access to nearly all HelpSpot subsystems allowing you to build complex applications on top of the API. Customers have gone so far as to build complete custom interfaces with it for special purpose projects.

Zero Code Integrations With Zapier

Leverage Zapier to integrate with thousands of other applications with no coding required.

Push Tickets

Send requests to other systems via the Request Push API. Request push provides a button and comment box on every ticket, which, when used sends details about the request to any other system via API requests.


Leverage HelpSpot's automation system of triggers and rules to issue webhooks. Webhooks allow you to initiate calls to external applications when the automation system detects the correct conditions, giving you maximum control.
Case study logo or photo

We trust HelpSpot with our most important communication—and they've made a huge difference to our business.

Teagan West, Customer Service Manager

The Silent Partner

Your customer service at scale
Amplify your support with HelpSpot: the streamlined
solution for scaling customer service effortlessly