Programming API

The HelpSpot API gives you easy access to all your help desk data. In addition, creating new tickets and making updates to existing tickets is a snap.

Create, Read, or Update Tickets

HelpSpot's API makes it easy to interact with any request in the system programmatically. Build custom integrations, create custom reports, or do anything else you can dream up.

Complete Access

The API has access to nearly all HelpSpot subsystems allowing you to build complex applications on top of the API. Customers have gone so far as to build complete custom interfaces with it for special purpose projects.

Zero Code Integrations With Zapier

Leverage Zapier to integrate with thousands of other applications with no coding required.

Push Tickets

Send requests to other systems via the Request Push API. Request push provides a button and comment box on every ticket, which, when used sends details about the request to any other system via API requests.

Webhooks

Leverage HelpSpot's automation system of triggers and rules to issue webhooks. Webhooks allow you to initiate calls to external applications when the automation system detects the correct conditions, giving you maximum control.

Here’s what you can get done with HelpSpot in 21 days.

Today

Get up and running.

Free onboarding call
Connect your Microsoft or Google inbox
Start responding to tickets in minutes

Day 6

Get comfortable.

Optimize your ticket workflow
Create custom fields and automations
Integrate with your business systems

Day 21

Regret not switching years ago.

Instantly access real-time analytics
A 360° view of your customer support
Never miss a customer request again