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Customer Contact Form Software

Customer Contact Form

Powerful and customizable customer contact form. Dynamic field display, customizable UI, open source templates, all backed by complete ticket management.
Example of Customer Contact Form

Contact Form Management

Give customers an easy way to contact you right from your support website. Every submission is stored in HelpSpot's database and tracked just like all other support requests allowing you to easily combine and manage email and contact form support in one location.

Customized Questions

Add custom questions to the contact form using one of 11 different custom field types to collect all the data you need to answer customers quickly.

Dynamic Question Display

Dynamically show different questions based on the category selected by the customer. Easily support additional groups, departments, or support paths from one contact form.

Attachments

Customers can upload images, PDFs, or any other attachments they need to include with their request.

SPAM Protection

Our integrated Bayesian filter protects the support form along with optional Captcha.

Here’s what you can get done with HelpSpot in 21 days.

Today

Get up and running.

  • Free onboarding call
  • Connect your Microsoft or Google inbox
  • Start responding to tickets in minutes
Day 6

Get comfortable.

  • Optimize your ticket workflow
  • Create custom fields and automations
  • Integrate with your business systems
Day 21

Regret not switching years ago.

  • Instantly access real-time analytics
  • A 360° view of your customer support
  • Never miss a customer request again

“Does what email can't”

“Saved our customer service”

“Gets us out of jams”

“The right tool for the job”

“Made our lives easy”

“A great tool”

“It’s invaluable”

“It’s awfully good”

“A great product”

“Provides fantastic support”

“Huge time saver”

“Bang for the buck”

“It just makes sense”

“The best Helpdesk, I've used”

“Does what email can't”

“Saved our customer service”

“Gets us out of jams”

“The right tool for the job”

“Made our lives easy”

“A great tool”

“It’s invaluable”

“It’s awfully good”

“A great product”

“Provides fantastic support”

“Huge time saver”

“Bang for the buck”

“It just makes sense”

“The best Helpdesk, I've used”