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AI Expanded Replies

Expanded Replies

Craft clear, effective responses to customer inquires instantly with the power of AI
Example of Expanded Replies

Expansion and Copy Editing

Our powerful AI-powered assistance expands short notes into well-crafted replies, ensuring clear and helpful responses. Wish your team was able to consistently write clearly and concisely? Use HelpSpot AI’s built-in prompts to do exactly that and make it easier for you and your team to put your best foot forward when communicating with customers.

If you or somebody on your customer support team loves writing in bullets, then you’ll love HelpSpot AI’s ability to take bulleted notes and turn them into a fully written reply that’s ready to be sent to a customer.

If you’ve got somebody on your team who’s on the other end of the spectrum and loves to write in lots of detail, then you’ll want to take advantage of HelpSpot AI’s ability to shorten longer notes, making them concise and easy to understand.

Change Tone

Make sure your customer support team is striking the right tone with the power of HelpSpot AI, which can make sure replies back to customers sound exactly as you intended.

HelpSpot AI in 48 Seconds

Here’s what you can get done with HelpSpot in 21 days.

Today

Get up and running.

  • Free onboarding call
  • Connect your Microsoft or Google inbox
  • Start responding to tickets in minutes
Day 6

Get comfortable.

  • Optimize your ticket workflow
  • Create custom fields and automations
  • Integrate with your business systems
Day 21

Regret not switching years ago.

  • Instantly access real-time analytics
  • A 360° view of your customer support
  • Never miss a customer request again

“Does what email can't”

“Saved our customer service”

“Gets us out of jams”

“The right tool for the job”

“Made our lives easy”

“A great tool”

“It’s invaluable”

“It’s awfully good”

“A great product”

“Provides fantastic support”

“Huge time saver”

“Bang for the buck”

“It just makes sense”

“The best Helpdesk, I've used”

“Does what email can't”

“Saved our customer service”

“Gets us out of jams”

“The right tool for the job”

“Made our lives easy”

“A great tool”

“It’s invaluable”

“It’s awfully good”

“A great product”

“Provides fantastic support”

“Huge time saver”

“Bang for the buck”

“It just makes sense”

“The best Helpdesk, I've used”