Cloud Help Desk Software

Looking for a SaaS Help Desk Software application that lets you get up and running in minutes? HelpSpot Cloud gives you all the power of HelpSpot's refined help desk application without the fuss of running your own servers.

Dedicated Servers

Each Cloud customer gets a dedicated server for their HelpSpot installation. All systems (OS, Database, Web Server) are dedicated to that customer.

Choose Your Region

Choose the region your HelpSpot is hosted in. All your data and backups are stored there.

Installation & Upgrades

We handle initial setup and all upgrades so you're always on the latest version of HelpSpot.

Backups & Uptime

We manage your backups and make sure your help desk is always online.

No Feature Limits

Unlike other Cloud help desk solutions there's no restrictions. Customize PHP branding templates, use custom logic features and more.

Extreme Speed

HelpSpot Cloud runs on SSD drives, 40GBs networking, and modern processors on a platform optimized for HelpSpot in a region physically close to you.

Your Email Servers

Use our provided email account or bring your own email server. Even mix and match.

Custom Domains

Point your own domain at your HelpSpot Cloud server for a seamless experience.

Lower Costs

Don't buy and manage your own servers. HelpSpot Cloud cuts costs while improving reliability.

All SSL

Every HelpSpot Cloud account gets SSL security and TLS encryption for email connections.

Super Search

Each Cloud customer gets a dedicated instance of our extremely powerful Sphinx search service.

DDOS/Attack

All cloud customers using helpspot.com domains (company.helpspot.com) get the full enterprise protection of our partner Cloudflare against DDOS and other forms of attacks.

Everything You Need

HelpSpot has all the help desk features you need to better organize your support, saving your time, money, and hassle.

Manage tickets, flexible reporting, and an easy to use interface are why thousands of companies around the world choose HelpSpot.

No IT? No problem.

Perhaps your organization doesn't have in house IT or maybe you simple prefer to host your help desk outside your IT infrastructure. Either way, choosing HelpSpot Cloud gives you all the benefits of hosting it yourself for at an affordable price.

Other cloud help desk software applications lock you in, restrict your data and usage, and are extremely expensive. We built our Cloud service from the ground up to avoid those issues with remarkable results. A unique cloud help desk solution that give you the benefits of a hosted SaaS help desk without the downsides.