Let us fully manage your customer service in the cloud.
Amazon's data centers have been accredited under:
HelpSpot Cloud employs several layers of network protection.
HelpSpot Cloud servers are fully backed up.
Amazon RDS provides database availability and durability. RDS is used within multiple availability zones and is backed up with the last 15 days of data.
HelpSpot Cloud servers themselves are backed up with the last 14 days of data. These include file snapshots of the servers, created once per day.
If you’re not completely satisfied within 90 days of purchase, we’ll refund your money; hassle-free.
VP of Customer Service
"HelpSpot is a great tool in assisting us to deliver, timely, accurate and comprehensive customer service."
Customer Since: 2008 · Agents: 150 · Tickets Answered: 1,000,000+ · Canned Responses: 560