Customize all emails sent by HelpSpot to match your requirements.
Custom Design
Tweak any element in every email HelpSpot sends, including emails sent to customers. Modify the templates to completely
match your brand or make a tiny adjustment. You're in full control.
Template Variables & Logic
Insert dozens of template tags for full control over how information is displayed in each email. Then, go further
with IF/ELSE logic conditionals letting you dynamically control what's displayed based on field values of the ticket.
Help Desk Software With Custom Email Templates
Tired of losing track of emails?
Organizations using HelpSpot are more efficient and produce more satisfied customers.