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Ticket Merging

Merge tickets in just a click to consolidate related tickets.
Example of Ticket Merging
It's often helpful to merge tickets when multiple tickets relate to the same issue.

For example, when a customer emails in an issue and then immediately emails in again with a forgotten attachment. In just a few clicks, the agent can merge the tickets right from the queue.
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The Silent Partner

Efficient & Effective
Support Email Solution
Organize your emails, provide self service,
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