Help desk software
made flexible & affordable

Manage email, provide customer self service, handle an unlimited number of tickets all for $239/agent for life.

HelpSpot Version 3 — Now Available

"I'm so proud of the work we've done on version 3. It's simply the best HelpSpot ever. Radically improved interface, amazing new reports, unique new features like stream view and triggers. There's never been a better time to see how HelpSpot can improve your organization's customer service."
~ Ian Landsman, Founder

Manage Email Better

Turn disjointed email exchanges into organized, meaningful conversations.

Powerful Request Management

Filter, track, tag and categorize. Even store unique data with Custom Fields.

Real Time Help Desk Reporting

Quickly identify helpdesk trends using flexible built in reports.

Customer Self-Service Portal

Integrated customizable web form, knowledge base, and forums.

Workflow with Rules-Based Logic

Triggers, Automatic escalations, notifications, SLA's and more.

Developer API

Easily integrate HR systems, CRM's, bug trackers and desktop software.

Scalable

Enterprise help desk software scalability. Handle thousands of requests daily; no fancy hardware.

Expert Customer Service

Our US based customer service team provides support via email, phone and, of course, our portal.

Budget Friendly

$239 or less per user for a complete web based help desk software solution.

90 Day Guarantee

If you're not completely satisfied we'll refund your money; hassle-free.