Help desk software
made flexible & affordable

Manage email, provide customer self service, handle an unlimited number of tickets all for $239/agent for life.

Comprehensive Web-Based Help Desk Software

Email, web, phone—however customers reach you, HelpSpot help desk software can centralize and effectively manage your support. From its unique, intuitive workflow to the web based help desk portal, staff and customers will be empowered in ways that allow you to drive down costs while delivering a superior customer experience.

Manage Email Better

Turn disjointed email exchanges into organized, meaningful conversations.

Powerful Request Management

Filter, track, tag and categorize. Even store unique data with Custom Fields.

Real Time Help Desk Reporting

Quickly identify helpdesk trends using flexible built in reports.

Customer Self-Service Portal

Integrated customizable web form, knowledge base, and forums.

Workflow with Rules-Based Logic

Triggers, automatic escalations, notifications, SLA's and more.

Developer API

Easily integrate HR systems, CRM's, bug trackers and desktop software.

Scalable

Enterprise help desk software scalability. Handle thousands of requests daily; no fancy hardware.

Expert Customer Service

Our US based customer service team provides support via email, phone and, of course, our portal.

Budget Friendly

$239 or less per user for a complete web based help desk software solution.

90 Day Guarantee

If you're not completely satisfied we'll refund your money; hassle-free.