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Free Help Desk Software

Get your small help desk team organized for free.

Paid Version

Everything is Included

Most help desk software is priced to squeeze every penny out of you. With HelpSpot you get everything for one low price, starting at just $699 a year.

  • Cloud or on-premise
  • Support unlimited customers
  • Support unlimited brands/portals
  • Unlimited custom fields
  • Unlimited mailboxes
  • Unlimited knowledge bases
  • Unlimited rules and triggers
  • U.S. based email and phone support
  • Full ticket management
  • Workflows with rules and triggers
  • Easy to use self service
  • Zapier integration
  • Effortless reporting
  • Trusted since 2004

Free Help Desk Software Version

Just The Basics

HelpSpot's free help desk software is a simple downloadable free help desk application. Great to start on or for small teams.

  • Download for on-premise use only
  • 3 Agents, no shared logins
  • Emails include a "Powered by HelpSpot" link
  • Limited to 3 mailboxes and 1 portal

Download 3 Free Agents

We'll email you a download link, license file, and installation instructions. Windows or Linux.

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We trust HelpSpot with our most important communication—and they've made a huge difference to our business.

Teagan West, Customer Service Manager

The Silent Partner

Get started with HelpSpot
Manage your support email, organize your help desk,
and improve your customers experience.