Customer Contact Form

Powerful and customizable customer contact form. Dynamic field display, customizable UI, open source templates, all backed by complete ticket management.
Example of Customer Contact Form

Contact Form Management

Give customers an easy way to contact you right from your support website. Every submission is stored in HelpSpot's database and tracked just like all other support requests allowing you to easily combine and manage email and contact form support in one location.

Customized Questions

Add custom questions to the contact form using one of 11 different custom field types to collect all the data you need to answer customers quickly.

Dynamic Question Display

Dynamically show different questions based on the category selected by the customer. Easily support additional groups, departments, or support paths from one contact form.


Customers can upload images, PDFs, or any other attachments they need to include with their request.

SPAM Protection

Our integrated Bayesian filter protects the support form along with optional Captcha.
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We trust HelpSpot with our most important communication—and they've made a huge difference to our business.

Teagan West, Customer Service Manager

The Silent Partner

Your customer service at scale
Amplify your support with HelpSpot: the streamlined
solution for scaling customer service effortlessly