Customer Contact Form

Give customers an easy way to contact you right from your support website. Every submission is stored in HelpSpot's database and tracked just like all other support requests allowing you to easily combine and manage email and contact form support in one location.

Add custom questions to the contact form using one of 11 different custom field types to collect all the data you need to answer customers quickly.

Dynamically show different questions based on the category selected by the customer. Easily support additional groups, departments, or support paths from one contact form.

Customers can upload images, PDFs, or any other attachments they need to include with their request.

Our integrated Bayesian filter protects the support form along with optional Captcha.