Since 2005 companies like J.B. Hunt and Mobile Mini have trusted HelpSpot to run their ticket management.
Global logistics is more complicated than ever and customers expect fast email based support. HelpSpot's focused on providing a refined and focused set of features gives your team everything they need to get the job done without complication or excessive cost.
HelpSpot is a great fit anywhere your team is dealing with a lot of email. Traditional uses are in IT and customer service.
Many of our transportation customers go beyond those uses into maintenance groups and HR as well.
Often customers will leverage the self service portal features to get customers answers even faster and our unique pricing model makes it affordable to include the entire team.