Ready to switch?
We'll make it easy.
Whether you're outgrowing a shared mailbox or migrating from another help desk, we have guides to help you make the move.
Outgrow Email-Based Support
Email clients weren't built for team support. No matter which one you use, HelpSpot is the upgrade.
Outlook Shared Mailbox
Replace your Outlook shared mailbox with proper ticket management.
Gmail / Google Workspace
Great for personal email. Chaotic for teams. Get proper ticketing and collaboration.
Office 365
Upgrade from Office 365 shared mailboxes to a real help desk.
Any IMAP Mailbox
Connect any standard IMAP mailbox and upgrade to proper ticketing.
Switch from Major Platforms
Tired of complexity, bloated pricing, or features you don't need? HelpSpot does what matters without the overhead.
Zendesk
Escape the complexity and cost. Get everything you need without the enterprise price tag.
Freshdesk
Switch from Freshdesk and get simpler pricing with all features included.
Intercom
Need a help desk, not a chat platform? HelpSpot focuses on email-based support.
Help Scout
Similar approach, different execution. Compare features and pricing.
Zoho Desk
Not sold on the Zoho ecosystem? HelpSpot works with any tools you use.
Salesforce Service Cloud
Need a help desk without the Salesforce complexity and cost.
ServiceNow
Enterprise ITSM overkill? HelpSpot does what you need without the overhead.
Jira Service Management
Great for dev teams, but overwhelming for support. HelpSpot keeps it simple.
Kayako Classic
Escape the End of Life. Modern, secure self-hosted alternative with PHP 8+ support.
Spiceworks
Outgrown free software? Get enterprise features without enterprise pricing.
osTicket
Open source fatigue? Get commercial support and regular updates.
ManageEngine ServiceDesk Plus
Too much ITIL? HelpSpot focuses on getting tickets resolved.
Don't see your platform?
We've helped teams migrate from dozens of different tools. Reach out and we'll create a migration guide for your specific situation.
Customers Stay for Decades
When teams choose HelpSpot, they stay. Here's what they say.
"Thanks to HelpSpot, we have total visibility of our support process, faster response times, and more satisfied customers. We save 100 hours of staff time every month."
Support Emails Managed Since 2005
Ready to switch?
We'll help you move.
Start your free trial and our team will help migrate your data, train your agents, and get you up and running. No risk, no commitment.
