Efficient & Effective Help Desk Software

Never lose track of a customer email again. Everything you need to provide the best customer service for one low price.

Authentication

SAML, two factor, Active Directory, and custom authentication options.

Built-In Authentication

By default, HelpSpot includes robust authentication including login rate-limiting and optional two factor authentication.

SAML Authentication

Connect to any SAML based authentication service for seamless single sign-on. Our SAML system is actively tested with Office365/Azure and Google Suite.

Active Directory

HelpSpot supports authentication against Active Directory out of the box.

Black Box

Need something custom? Code up a solution using our Black Box API to authenticate against any service you need.

We trust HelpSpot with our most important communication—and they've made a huge difference to our business.

Teagan West, Customer Service Manager

The Silent Partner

Read the case study

Efficient & Effective
Support Email Solution

Organize your emails, provide self service,
and improve your customers experience.